Legal
Privacy Policy
Last Updated: June 2026
Atelier Cicadas I.K.E. ("Atelier Cicadas", "we", "us", or "our") is committed to protecting the privacy and personal information of our guests, property owners, partners, and website visitors.
Atelier Cicadas I.K.E. is a company incorporated and operating under the laws of Greece. While our services are provided primarily within Greece, our website may be accessed by visitors from around the world.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services.
1. Who We Are
Atelier Cicadas I.K.E.
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
Email: info@ateliercicadas.com
2. Information We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Country of residence
- Travel preferences and booking requirements
- Information voluntarily provided in connection with accommodation enquiries, travel planning, and concierge services
- Correspondence sent to us through contact forms, email, telephone, or messaging applications
- Technical information such as IP address, browser type, device information, operating system, and website usage data
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and requests
- Recommend properties and services
- Arrange and manage bookings
- Provide concierge and guest services
- Communicate before, during, and after a stay
- Improve our website, services, and guest experience
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data on one or more of the following legal grounds:
- Your consent
- The performance of a contract or pre-contractual steps requested by you
- Compliance with legal obligations
- Our legitimate interests in operating, improving, and promoting our services
5. Sharing Information
We may share personal information with trusted third parties where necessary to provide our services, including:
- Property owners and property managers
- Concierge and hospitality partners
- Transportation providers
- Experience and activity providers
- Professional advisers, accountants, and legal advisers
- Technology, hosting, and website service providers
Personal information is shared only where reasonably necessary for the delivery of our services.
We do not sell, rent, or trade personal information to third parties.
6. International Visitors and Data Transfers
Atelier Cicadas serves an international clientele and may receive enquiries from individuals located outside Greece and the European Economic Area (EEA).
Where personal data is transferred or processed across borders, appropriate safeguards will be implemented in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse website performance, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, certain features of the website may not function properly as a result.
Where required by law, cookie consent will be obtained before non-essential cookies are activated.
9. Your Rights
Under applicable data protection laws, including the GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the competent data protection authority
To exercise any of these rights, please contact us using the details provided above.
10. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.